Hotel de la Cité Carcassonne - MGallery Collection - Carcassonne
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Hotel de la Cité Carcassonne - MGallery Collection
Place Auguste Pierre Pont 11000 Carcassonne France
No. of rooms
58
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
We speak
ES FR
9.0/10
No. of rooms
58
WiFi
Pool
Spa/wellness
Parking
Meals
Animal acceptance
We speak
ES FR
9.0/10
Set in Carcassonnes circular walls, Hotel de la Cite Carcassonne - MGallery Collection isin a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available.
Classic or Provencal-style decoration and an iPod docking station feature inof the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city.
Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar.
Guests can go wine tasting in the on-site cellar or organise a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park.
Carcassonne Train Station is 2.4 km from the property. Narbonne is 61 km away. Parking is available on site for an additional charge.
- no ipod docking station in rooms
- no brasserie and summer restaurant but an bar in the garden during summerwe can eat tapas with a view on the remparts
- no wine tasting in the on-site cellar
The hotel day starts from hour 16:00 and ends at 12:00.
The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests.
Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.
To facilitate your stay the arrival, take place at our Welcome point: 32 chemin des OurtetsPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Private check-in/check-out
Heating
Full body massage
WiFi available in all areas
Family rooms
Food can be delivered to guest accommodation
Sun loungers or beach chairs
Snack bar
Smoke alarms
CCTV in common areas
Shared stationery such as printed menus, magazines, pens, and paper removed
Free WiFi
Foot massage
Luggage storage
Shallow end
Evening entertainment
Staff follow all safety protocols as directed by local authorities
Security alarm
Concierge service
Pets allowed
Private parking
Linens, towels and laundry washed in accordance with local authority guidelines
Fax/photocopyingadditional charge
Hand massage
Physical distancing in dining areas
Breakfast in the room
Body wrap
Face masks for guests available
Use of cleaning chemicals that are effective against Coronavirus
Back massage
Outdoor pool
Daily housekeeping
Heated pool
Sun umbrellas
Invoice provided
Guests have the option to cancel any cleaning services for their accommodation during their stay
Dry cleaningadditional charge
Terrace
Neck massage
Kids' mealsadditional charge
Pet bowls
Internet services
Spa and wellness centreadditional charge
Physical distancing rules followed
Temporary art galleries
Allergy-free room
Special diet menus (on request)
Spa/wellness packages
Spa lounge/relaxation area
Bar
Access to health care professionals
Room service
First aid kit available
Accessible parking
Pool with view
24-hour security
Board games/puzzles
Body treatments
Key card access
Hammamadditional charge
Parking
Non-smoking rooms
Restaurant
Garden
Ironing serviceadditional charge
Guest accommodation is disinfected between stays
Safety deposit box
Body scrub
Fruitsadditional charge
Outdoor pool (seasonal)
Spa facilities
Swimming pool
Steam room
Soundproof rooms
Laundryadditional charge
Massageadditional charge
Air conditioning
Hand sanitizer in guest accommodation and key areas
Fire extinguishers
Wine/champagneadditional charge
Non-smoking throughout
Fence around pool
WiFi
24-hour front desk
Sun terrace
Beauty Services
Facial treatments
All plates, cutlery, glasses and other tableware have been sanitized
Tour or class about local cultureadditional charge
Contactless check-in/check-out
Cashless payment available
Lift
Meeting/banquet facilitiesadditional charge
Superior King Room with Garden and Ramparts View. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed. ;
Classic King Room with Street View. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed. ;
Superior King Room with Terrace and Garden View. This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views. The unit offers 1 bed. ;
King Suite. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has parquet floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a minibar, as well as a tea and coffee maker. The unit offers 2 beds. ;
Family Room with One Double and Two Single Beds. Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds. ;
Junior King Suite with Single Sofa Bed. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Suite with One Double and Sofa Bed with Terrace. The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. Boasting a terrace with garden views, this suite also features soundproof walls and a flat-screen TV with satellite channels. The unit has 2 beds.
